FAQ



Frequently Asked Questions (FAQ)

Here are some commonly asked questions about Tarashaa Artificial Jewellery along with their answers:

1. What materials are used in your jewellery?

  • Our jewellery is crafted using high-quality materials such as [material 1], [material 2], and [material 3]. Each piece is meticulously designed to ensure durability and beauty.

2. How do I determine my ring size?

  • To find your ring size, you can use our online ring sizing guide or visit a local jeweller for assistance. We also offer adjustable rings for added flexibility.

3. Do you offer customization options for jewellery?

  • Yes, we offer customization options for select jewellery pieces. Please contact our customer service team to inquire about customization options and pricing.

4. What is your return policy?

  • We have a 30-day return policy for unused items in their original condition. Please refer to our return policy page for detailed information on how to initiate a return.

5. How long does shipping take?

  • Shipping times vary depending on your location and the shipping method selected. Standard shipping typically takes [number] business days, while expedited shipping options are available for faster delivery.

6. Do you ship internationally?

  • Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination country and shipping method selected.

7. How can I track my order?

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order by entering the provided tracking number on the carrier's website.

8. What payment methods do you accept?

  • We accept various payment methods including credit/debit cards, PayPal, and bank transfers. You can view all accepted payment methods during the checkout process.

9. How can I contact customer support?

  • You can reach our customer support team via email at [customer service email] or by phone at [customer service phone number]. Live chat support is also available during specified hours for real-time assistance.

10. Do you offer gift wrapping services?

  • Yes, we offer gift wrapping services for an additional fee. Simply select the gift wrapping option during checkout, and your order will be beautifully wrapped and ready for gifting.

If you have any other questions or need further assistance, please don't hesitate to contact us. We're here to help!

Sincerely,

 Customer Support Team

Tarashaa Artificial Jewellery